Who we are
Bite Your Tongue is operated by Kamil Dumala, who acts as the data controller for personal information processed through this website.
For privacy questions or requests concerning your personal information, email support@biteyourtongue.uk.
Information we collect
The main Bite Your Tongue website does not provide customer accounts or take payments directly. Depending on how you use the site, we may process:
- analytics information, if you accept analytics cookies, including pages viewed, interactions, referral information, approximate location, browser and device information, and online identifiers;
- your analytics consent choice, stored locally in your browser so the website can remember it;
- information you choose to send to us by email, including your email address and message.
Why we use this information
- We use optional analytics information to understand how the website is used and to improve its content and performance. Our legal basis for analytics cookies is your consent.
- We use messages sent to us to answer enquiries, provide support and take steps requested before a possible purchase. Depending on the enquiry, our legal basis is legitimate interests or taking steps at your request before entering into a contract.
- We may process limited technical information where necessary to maintain the security and reliability of the website.
Google Analytics and cookies
We use Google Analytics 4 to measure visits and interactions. Analytics cookie storage is denied by default. If you select Accept analytics, the website updates your consent and Google Analytics may use cookies and similar identifiers. If you select Reject, analytics cookie storage remains denied.
You can change your decision at any time using the Cookie settings button. Your choice is stored in your browser until you change it or clear your browser storage.
Google may process analytics information on our behalf and may process data outside the United Kingdom using its applicable safeguards. For more information, read Google's Privacy Policy.
Shopify and Etsy
Links marked Shop on Shopify and Shop on Etsy take you to separate services. Purchases, customer accounts, payments, delivery details and order records are handled on those platforms under their own privacy information and controls. Bite Your Tongue may receive customer and order information from those platforms where needed to fulfil orders, provide support and meet legal or accounting obligations.
Review the Shopify Privacy Policy and Etsy Privacy Policy for more information.
Who we share information with
Where necessary, information may be processed by service providers supporting this website and our sales channels, including website hosting providers, Google Analytics, Shopify, Etsy, payment providers and delivery providers. We only use providers where appropriate for operating the website, measuring performance, fulfilling orders, providing support or meeting legal obligations.
How long we keep information
Analytics information is retained according to the settings of our Google Analytics property and is reviewed periodically. Email enquiries are kept only for as long as needed to respond and manage any related issue, unless a longer period is required for a transaction, legal claim, accounting or another legal obligation.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your personal information, restrict or object to its use, receive a portable copy, and withdraw consent. Withdrawing consent does not affect processing that took place before withdrawal.
To exercise your rights, contact support@biteyourtongue.uk. You may also complain to the UK Information Commissioner's Office through ico.org.uk.
Changes to this notice
We may update this notice when our website, services or legal obligations change. The latest version will always be published on this page with its update date.